Sales in the process of how to explain the customers use bearing life and of the factors affecting the service life of bearing

As a supplier to meet the pit dad thing is to explain to the customer the use of the bearing life, you have to let the customer know that is not the same as, shaft hole can freely interchangeable as ah. 。 。 If there's a new project, want to use the existing bearing, supplier to make a phone call to the bearing, bearing the supplier confirmed after talents with ah. 。 。 This thing have to brainwash customers, victory is customer's not encounter anything you call, such ability won't be a big problem, but your phone was ringing off the hook. 。 。 Explanation of bearing life, the key is in failure time to speak, haven't find customer engineering, quality, SQE, don't look for procurement, procurement no matter why you failed. 。 。 Best when customers choose your bearings, do a training with him in the past, clarify white bearing common problem, for example, device, for daily maintenance, for example, a smooth way, the most important thing, is to let the customer know that you call if you have any questions. 。 。 In addition, when it comes to scientific explanation, I personally think bearing it is difficult to use simple theory to clarify the white. I do training to customers, continuously for customers to instill a concept: the bearing is not a parts, is a system. The so-called system, bearing the supplier is to stop the design checking. Even with standard bearing, also need checking. If the customer can bear the idea, it would be nice to do a lot. But the reaction is customer will call you. Haha ~ add again, actually the customer a lot of time just like let you say a can use, you rambled a lot of certainly not gratified. This time you for I have faith. For example customer request life 3000 hours, you calculate is 3500 hours, this time don can use, can say high risk compare with the customer, to introduce another, give the calculation of another report to him. 。 General speaking, customers can also understand the calculation and practice is biased. If you work out the request 3000 life, 10000, that's OK ~ remember to take a look at the edge stress, too much waste. 。 。 Also said the several main factors affecting the service life of bearing used on bearing, mainly has the following several: 1. With the shaft and hole 2. 3 work temperature. The purity of the working environment 4. The stress state ( Is often said that the load spectrum) 5. Smooth in the nuances of each item will be on this 'big' the impact of the practice of using bearing life, please pay attention to, is very big. Can, for example, about the purity of the work environment, according to the serious level of pollution, can put the L10 life by a coefficient, the coefficient of 0. 1 to 20, detailed values to be decided according to the experience, in other words, the values of different people may vary widely.