After my persuasion and compromise, zhongshan customer finally agreed to use stainless steel bearing 26)
by:Waxing2020-11-19
After my persuasion and compromise, zhongshan customer finally agreed to use stainless steel bearing 26)
/ small hong some time ago, I published an article entitled 'the horror!
Every moment now most families soybean milk machine use bearing are dangerous to your health!
Article to express my soya-bean milk manufacturer for now shoddy, often with bearing steel bearing to replace the defective items of high quality stainless steel bearing events angry and helpless.
Things in the past for so many days, I almost forget the existence of the customer.
Because this paragraph of time I met the customer still quite good of, and are very pay attention to the quality of the products.
More and more to the factory, their food machinery or on medical apparatus and instruments of bearing steel bearing to replace my stainless steel bearing.
However, today's call, let me regain the memory again.
'hello, is manager?
I am looking for you bought last month of bearing steel bearing, is making the soybean milk machine, do you remember?
'remember, of course.
You look for other suppliers to buy bearing steel bearing, your soybean milk machine product sales?
To be honest, I'm a soybean milk machine sales bad wish you!
'this, you really well, I really need your help this time.
You there to help me arrange your stainless steel bearing S608ZZ and S696ZZ, several types of samples to my side in a hurry! !
'I thought he will be angry, but I heard that, but I feel very confused!
Since last month, the customer still insist on a bearing steel bearing, how to get to this month, his attitude changed so much, and also take some request tone in her voice?
This is certainly what the problem.
So, I asked him a specific situation.
It turns out that this period of time, most of the last few batches of their factory soybean milk machine rust, oil, the problem, or accidentally discovered their employees.
Because this paragraph of time always rainy, their warehouse leak in some places, just drops to this batch of soybean milk machine a corner.
They staff found the soybean milk machine, there are already a lot of rust inside the water.
So they took their soybean milk machine to do the test about it, and found that a variety of heavy metal exceeds bid, and the inside of the bearing has been rusty phenomenon.
Bearing because has lost the normal function, may not be able to use at all.
They checked the batch of other soybean milk machine, found that many have similar situation, it's just a matter of serious or not.
But fortunately, this batch of soybean milk machine has not yet been officially launched in the market, otherwise, this for them, how much will be serious consequences.
I heard here, I finally understand he to the purpose of today.
Originally, he wanted to use our stainless steel bearing!
So, I am very clear tell the customer, I can give you a free sample test, then the freight on your side to pay is ok.
The customers hear after, immediately, ok, ok, no problem.
For the former stubborn only need bearing steel bearing in the past, we are all very tacit understanding no longer mention.
This is a good start, though, the zhongshan customers and I haven't really clinch a deal, but I believe that after the incident, he may know, some of the costs are really can not save.
We can improve the work efficiency, improve the production efficiency, reduce defective rate, improve product sales and other methods to decrease the cost of each of the soybean milk machine accessories.
But we absolutely cannot sacrifice the quality of our products and to reduce the price, and to attract customers, because this way is not in the long run.
Because of the price war.
We want to survive in the price war, and in this big market occupy a seat, must let our products have their own characteristics, let customers remember us, it is crucial.
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