A barrage of disturbing, logistics appear such problem,
24)
by:Waxing2020-12-07
A barrage of disturbing, logistics appear such problem,
24)
/ small hon, today is June 2.
Clear blue sky, let a person feel special and relaxed.
Cheers along the way, as if to return to the past childhood.
Yes, because just experienced the June 1 children's day, remember their laughter, I not only with a smile.
However, a quick phone ringtone destroyed my good mood.
What exactly do what?
The thing is, yesterday, and I/small hong is still fighting in the forefront, face after another inquiry, I answer to the customer all the problems.
Because of this, there are two customer also agreed to let our side arrangement send sample first, then determine whether to continue to place the order.
Have send the sample, there is hope.
This is my/small hong summed it up, because of our stainless steel bearing both in price and quality, both in the industry attractiveness is very big, what's more, we still have 15 days baotuibaohuan service?
According to these two months to send samples, sent out a few samples, sink in only a few samples, the rest were smoothly as my client, some even become our old customer, after several orders.
So, I hope, can get the sample, also be bestowed on me (the June 1 children's day gift
Well, I'm old children!
)
This morning, but came, DaLang customer calls come, say I sent the wrong side of the sample, what they need is our stainless steel pulley, rather than the stainless steel bearing.
Once I listen to and miserable, what is this?
Has two Courier made a mistake.
Then, DaLang customer told me that they have rejected the samples, and let us send them again.
I of course is a kind of apology ah, after all, appear such circumstance, however, responsibility is on my side!
But, I know, I arrange the samples with my own, and each sample has the corresponding order number, how can the wrong?
This time, however, thanks to DaLang this customer, they rejected directly, because send their fault samples, the value of more than 300 blocks, charge is for the zhongshan customer samples.
If it is other showed people, perhaps just accepted directly.
So, for the customer, I will want to better serve them!
For another stainless steel bearing samples, needless to say, must be sent to zhongshan is over there.
So, I'll communicate with the Courier yesterday, ask what circumstance.
Originally, the problem is all in the Courier here, yesterday, because he was busy, and then put the two samples are directly to the site there their packaging, originally I have good orders and samples, also because he messed up.
Here, I see, why am I the sample will be made a mistake, all is the issue of delivery.
Because, we just signed a cooperation relationship with them, I have to say too much, after, after all, still need to continue our cooperation, but also to find the samples.
So, I asked him to help me to send the samples to zhongshan customers over there, and the sample of the last night to the sun yat-sen, send back, sent to the DaLang customers.
In my communication with the Courier number, at this point, the problem was solved.
, sample only ran a trip to 'June 1 children's day to travel!
This time, the sample's problem was solved.
Fortunately, I met DaLang customer magnanimous, because their understanding, the problem was solved perfectly.
But, for me, and in terms of the delivery is far from over.
Later, I still 3)/small hon wrap samples together well, and then to your Courier.
After all, this is attention to customers, but also its responsibility.
Want to learn more knowledge bearing, please concern 'column or alibaba search 'jiaxing co. , LTD. ' related: jiaxing science and technology co. , LTD. Is engaged in the domestic stainless steel bearing production and agent import bearing company.
Is a professional manufacturer of stainless steel standard bearing, the main production 1 to 60 mm inside diameter, outside diameter is 120 mm below the metric and imperial bearings, deep groove ball bearings, flange series, stainless steel bearings, non-standard bearings, doors and Windows pulley, the pulley that defend bath, shower pulley, drawer pulley, plane thrust ball bearings and other kinds of miniature bearing.
These bearings are widely used in various types of micro-motor, fitness equipment, cooling fan, instrumentation, computer, automobile motor, precision instruments, machinery and equipment, home appliances, medical equipment, fishing gear, high-end toys, shower room, etc.